A Hospital and Accident Ambulance Service for London

Misuse of the London ambulance service: How much and why?

OBJECTIVES To assess the degree of inappropriate use of the London Ambulance Service and analyse the reasons for misuse. DESIGN An immediate assessment of the appropriateness of the "999" call by the ambulanceperson and casualty senior house officer followed by a retrospective review of each case by the accident and emergency (A&E) consultant. SETTING A busy inner London A&E department. M...

The 1992 London Ambulance Service Computer Aided Dispatch System Failure

This paper goes beyond a simple glance at the immediate results of the 1992 failure of the London Ambulance Service’s computer aided dispatch system and explores the sequence of events leading up to the incident in attempt to determine professional responsibility and how the project might have benefited from a more formal specification of the software system.

Psychological impact upon London Ambulance Service of the 2005 bombings.

BACKGROUND This study was conducted following the London bombings of 7 July 2005. AIMS To assess the psychological impact of the 2005 London bombings on London Ambulance Service (LAS) personnel, risk factors for the development of psychological ill-health and employee awareness of post incident support. METHODS A total of 525 LAS personnel involved in the bombings, and a control group of un...

What does London need from its ambulance service?

Patients' experiences of care provided by emergency care practitioners and traditional ambulance practitioners: a survey from the London Ambulance Service.

Patients' experiences after receiving care from emergency care practitioners (ECPs) were compared with those after receiving care from traditional ambulance practitioners using a postal questionnaire distributed to 1658 patients in London; 888 responses were received. The responses of patients receiving care from both groups were similar and largely positive. But in two areas ("thoroughness of ...